nevalthora (ABN: 92 147 258 369) respects your privacy. We've written this policy to explain how we collect, use, and protect your personal information when you interact with our financial analysis education services. This policy complies with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

Information We Collect

We collect different types of information depending on how you interact with us. Some you provide directly, other information we gather automatically.

Personal Information You Provide

When you enquire about our programs or enrol in courses, we typically collect:

• Full name and contact details (email address, phone number)
• Postal address for program materials and correspondence
• Educational background and professional experience
• Payment information processed through secure third-party providers
• Learning preferences and accessibility requirements

Information Collected Automatically

Our website collects technical data through standard web technologies:

• IP address and browser type
• Pages visited and time spent on our site
• Referring website or source that directed you to us
• Device information and operating system details

How We Use Your Information

We're straightforward about this. Your information helps us run our education programs and communicate with you effectively.

We don't sell your personal information to third parties. Period.

Data Sharing and Disclosure

Sometimes we need to share information with trusted partners to deliver our services properly. Here's when that happens:

Service Providers

We work with carefully selected companies that help us operate:

• Cloud hosting providers for our learning platform
• Payment processors for secure transaction handling
• Email service providers for program communications
• Analytics tools to understand website usage patterns

Legal Requirements

We may disclose information when required by Australian law, court orders, or government requests. We'll notify you when legally permitted to do so.

Your Rights and Choices

Under Australian privacy law, you have several rights regarding your personal information. And yes, we actually respond to these requests.

Access Your Information

You can request a copy of the personal information we hold about you. We'll provide this within 30 days unless there's a valid reason we can't (which we'll explain).

Correct Inaccurate Data

If something we have on file is wrong, let us know. We'll fix it promptly and notify anyone we've shared that information with if necessary.

Request Deletion

You can ask us to delete your personal information. We'll honour this unless we need to keep it for legal or legitimate business reasons (like completing a course you're enrolled in).

Opt Out of Marketing

Every marketing email we send includes an unsubscribe link. Click it, and you're off the list. Simple as that.

Data Security Measures

We take reasonable steps to protect your information from unauthorised access, loss, or misuse. Our security measures include:

• Encrypted data transmission using SSL/TLS protocols
• Secure server infrastructure with regular security updates
• Access controls limiting who can view personal information
• Regular security assessments and vulnerability testing
• Staff training on data protection responsibilities

That said, no online system is completely secure. We do our best, but we can't guarantee absolute security. If you become aware of any security breach, contact us immediately.

Data Retention

We keep your information only as long as needed for the purposes we collected it:

• Active student records: Maintained throughout your enrolment and for 7 years after completion (required by Australian business records laws)
• Enquiry information: Kept for 2 years if you don't enrol, then deleted
• Marketing preferences: Retained until you unsubscribe or request deletion
• Website analytics: Aggregated data retained indefinitely; individual session data deleted after 26 months

After these periods, we securely delete or anonymise your information unless we're legally required to keep it longer.

Cookies and Tracking Technologies

Our website uses cookies - small text files stored on your device. Here's what we use them for:

Essential Cookies

These keep the site functioning properly. They remember your login session and preferences as you navigate between pages. You can't really disable these without breaking the site.

Analytics Cookies

We use these to understand how people use our website - which pages are popular, where visitors get stuck, that sort of thing. This helps us improve the experience. You can opt out through your browser settings.

Most browsers let you control cookies through their settings. Check your browser's help section for instructions.

International Data Transfers

Some of our service providers operate servers outside Australia. When your information is transferred overseas, we ensure:

• The receiving country has substantially similar privacy protections to Australia, or
• The recipient is bound by contractual obligations to protect your data according to Australian standards

Currently, we use services with data centres in the United States and Singapore. Both locations have adequate data protection frameworks recognised by Australian law.

Children's Privacy

Our programs are designed for adults. We don't knowingly collect information from anyone under 18 without parental consent. If you're under 18 and interested in our courses, please have a parent or guardian contact us.

Changes to This Policy

We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify enrolled students by email and post a notice on our website.

The "Last Updated" date at the top shows when we most recently revised this policy. We encourage you to review it periodically.

Complaints and Disputes

If you're concerned about how we've handled your personal information, we want to hear about it. Contact us first - most issues can be resolved through direct communication.